Questions you might have
Everything you want to know before you start.
How does Sanad work?
You request a service on the platform, we send a clear quote with price and timeline, then our field team executes it and documents every step in your account.
Is Sanad a registered company?
Yes — Sanad is an officially registered company operating with clear, documented contracts.
How do I know the task was completed?
We document every step with photos and reports, and updates appear in your account as they happen.
What if the service isn't done as agreed?
We offer a money-back guarantee; if the service isn't completed as agreed, we return your money.
How do I pay?
You can pay by card, or via a bank transfer inside Sudan by uploading the transfer receipt.
Which areas do you cover?
We cover multiple areas inside Sudan; available services are shown by your region when you request.
How long does a service take?
It varies by service type; we state the expected timeline in the quote before we start.